HireXR Terms and Conditions

1. Introduction and Service Description

HireXR provides AI-powered tools for hiring, including but not limited to:

• Candidate CV/resume analysis using advanced algorithms, including domain detection, skill scoring, and interview question generation.
• Job description matching and risk assessment.
• Generation of tailored interview questions based on job requirements and candidate profiles.
• Reporting features such as PDF exports and post-interview reassessments.

Our proprietary AI engine powers the core analysis and is not directly accessible or modifiable by users. Users interact with the Service through our web interface.

The Service is intended for individual hiring managers, candidates, and organisations. We do not guarantee hiring outcomes, and all decisions remain the responsibility of the user.

2. Account Registration and Use

• Eligibility: You must be at least 18 years old to use the Service. By registering, you represent that you meet this requirement.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.
• Prohibited Uses: You may not use the Service to:
  • Upload false, misleading, or harmful content (e.g., fabricated CVs/resumes or job descriptions).
  • Violate any laws, including data protection regulations.
  • Reverse-engineer, copy, or distribute our AI code or proprietary algorithms.
  • Engage in automated scraping or excessive usage that disrupts the Service.

We reserve the right to suspend or terminate accounts for violations.

3. Pricing Policy

HireXR offers tiered subscription plans to suit different user needs. All prices are in USD and exclude applicable taxes. Paid plans are billed annually (upfront). We may adjust pricing with 30 days' notice.

• Payment Terms: Payments are processed via Stripe, a secure third-party provider. Paid plans are billed annually upfront and do not auto-renew.
• No Refunds: Subscriptions are non-refundable, including partial use or early cancellation. We recommend trying the Free plan before purchasing.
• Prorated Upgrades: When upgrading, you will receive a prorated credit for unused time on your current plan, calculated daily.
• Plan Limits: Usage is subject to the limits of your selected plan. There are no overage charges — once a limit is reached, you must upgrade to continue.

4. Privacy Policy

HireXR takes the protection of your personal data seriously. We treat your data confidentially and in accordance with applicable data protection laws, including GDPR and CCPA. This Privacy Policy explains how we collect, use, and protect your data.

4.1 Collection and Use of Data

• Personal Data: We collect data such as name, email, IP address, and usage data when you register, upload CVs/resumes or job descriptions, or interact with the Service. Candidate data (e.g., from CVs/resumes) is processed for analysis purposes.
• AI Processing: Our AI engine processes uploaded content (e.g., CVs/resumes and job descriptions) to generate scores, questions, and insights. Data is used to improve the Service but is anonymized where possible.
• Cookies and Analytics: With your consent, we use cookies for preferences, analytics (e.g., Google Analytics), and personalized ads. You can manage consents via our cookie banner. Data may be transferred to third countries (e.g., USA), where privacy levels may differ. We use standard contractual clauses for protection.
• Third-Party Tools: We may use services like HubSpot for marketing, YouTube/Vimeo for videos, and analytics tools. These may process your data as described in their policies.

4.2 Data Sharing and Security

• We do not sell your data. Data may be shared with affiliates, service providers (e.g., payment processors), or authorities if required by law.
• Security measures include SSL encryption, access controls, and regular audits.
• Data Retention: As per plan limits (10–90 days depending on your plan), then automatically deleted unless legally required.

4.3 Your Rights

• Access, correct, delete, or restrict your data by contacting us.
• Withdraw consent at any time (e.g., for cookies or marketing).
• For questions, contact our Data Protection Officer at privacy@hirexr.com.

4.4 Changes

We may update this policy. Continued use constitutes acceptance.

For full details, this policy is adapted from standard practices to ensure compliance.

5. Equal Opportunity and Non-Discrimination Policy

HireXR is an equal-opportunity employer and committed to inclusion in the workplace. We believe that inclusion is a fundamental cornerstone of our success. We are dedicated to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants and users will receive consideration for employment, access to the Service, or any opportunities without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Our AI analysis tools are designed to be unbiased, focusing on skills, experience, and job fit. We regularly audit for fairness.

6. Intellectual Property

• All content, AI algorithms, and proprietary code are owned by HireXR or its licensors.
• You grant us a license to use uploaded content (e.g., CVs/resumes) for providing the Service.
• Do not copy, modify, or distribute our AI code without permission.

7. Limitation of Liability

The Service is provided "as is." We disclaim all warranties. HireXR is not liable for indirect damages, lost profits, or data loss. Liability is limited to the amount paid in the last 12 months.

8. Termination

We may terminate your access for violations. Upon termination, data may be deleted per retention policies.

9. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles.

10. Contact Us

For questions about these Terms, contact us at support@hirexr.com.